Privacy Policy

OLDENSOUK ("we," "us," "our") respects your privacy. This policy explains what we collect, why, and your choices.

What we collect

• Details you provide: name, email, phone, shipping/billing address, order details, and messages you send us.

• Automatic data: device and browser type, IP address, pages visited, and similar data collected through cookies and analytics.

• Payments are handled by secure third-party processors. We never store full card numbers.

How we use it

To fulfill and deliver orders, provide customer support, send order updates, send marketing only if you've opted in, prevent fraud, improve our website, and meet legal obligations.

Cookies

We use essential cookies to run the site, plus analytics and advertising cookies. You can control cookies in your browser settings.

Who we share it with

Only trusted partners needed to run our business: our e-commerce platform (Shopify), payment processors, shipping carriers, analytics, and email/SMS providers. We never sell your personal information.

SMS & email

If you opt in, we may send order updates and offers. Reply STOP to texts or click "unsubscribe" in emails at any time.

Your rights

Depending on where you live (including under GDPR and CCPA), you may request access to, correction of, or deletion of your data. Email Contact@oldensouk.com.

Data retention & security

We keep data only as long as needed for these purposes or as required by law, and protect it with reasonable safeguards.

Children

Our site is not intended for children under 13, and we don't knowingly collect their information.

Changes

We may update this policy; the date above shows the latest version.