





Concealed Shower Calie
Documents
Product Details
The Calie is a shower for the bathroom that already knows what it wants to be. The shapes are clean, the scale is right, and the solid brass body does what brass does over time: it becomes more itself.
Thermostatic valve, overhead rain head, hand shower — the full set in the finish you choose. Shaped in Marrakesh by a craftsman who works the material by hand. The controls sit at an accessible height. The temperature holds. The hand shower switches cleanly between overhead and handheld without a fumble.
Interior designers specify The Calie for primary bathrooms in residential projects where the fittings need to coordinate across the whole space. Seven finishes available. Trade pricing on request. Ships from Marrakesh, DHL, complimentary worldwide. Five-year guarantee. Sixty days to return it.
Shipping
Your lead time depends on the following factors:
• Fixture already in stock: 2-3 business days handling + 5 business days shipping to your address.
• Customized fixture: Depending on the customization, lead time can range from 1 week to 4-5 weeks. More precise information is provided based on your specific order.
• Fixture made to order: These are items not in stock but which we make upon order. Lead time is 2 to 3 weeks.
Worldwide DDP shipping: we ship worldwide Delivered Duty Paid — duties and taxes are included, so there are no additional charges on delivery.
If you have shipping issues, please email contact@oldensouk.com.
Warranty
OLDENSOUK stands behind every fixture with a comprehensive warranty. In the event of a defect within the warranty period, we will repair or replace the product at our discretion. The warranty does not cover installation costs, labor charges, or other consequential expenses. Proof of purchase is required for all claims.
Warranty Coverage
• 5-Year Finish Warranty — every faucet, sink, and fixture is backed by a 5-year finish warranty, ensuring lasting quality and appearance.
• 1-Year Wearable Parts Warranty — essential components such as hoses, washers, and seals are covered for 1 year from the date of purchase.
Limitations Coverage applies only to the original purchaser and does not extend to damage from normal wear and tear, unauthorized repairs or alterations, misuse, negligence, faulty maintenance or installation, or use outside the product’s intended purpose.
Questions about a claim? Contact our support team at contact@oldensouk.com.
Return & Cancellation
Cancellations Orders can be cancelled free of charge within 24 hours of purchase, provided they haven’t shipped yet. Customized orders are not eligible for cancellation once production has started.
Returns for No Reason Items must be unused and in their original packaging. All eligible products are returnable within 30 days from the date of receipt. A receipt or proof of purchase is required for all returns. Once your return is received and inspected, your refund will be processed and credited to your original method of payment.
Late or Missing Refunds If you haven’t received your refund yet, first check your bank account again, then contact your bank or card provider, as processing can take time. If you still haven’t received it after that, contact us at contact@oldensouk.com.
Exclusions
• Items affected by defects or quality discrepancies fall under our warranty policy and are not covered here.
• Customized or made-to-order items are not eligible for return, as all details are confirmed with you before production.
• Items damaged due to misuse, negligence, or improper maintenance are not eligible for return.
• Products modified or altered without authorization from OLDENSOUK are ineligible for return.
For any questions about this policy, contact our support team at contact@oldensouk.com.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Pairs well with

Concealed Shower Calie
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Every piece is made to order in 7–14 business days, then shipped by DHL Express. Delivery is DDP worldwide: duties and taxes are included, with nothing extra to pay on arrival.
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Customer Support
Email contact@oldensouk.com or call +1 551-758-1393. We reply within 24 hours on weekdays.
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FAQ’s
Finishes, custom sizes, care and returns: see our FAQ page.
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Contact Us
Oldensouk LLC, 2016 W 103rd St, Los Angeles, CA 90047. Or use our contact form.
QuestionsFrequently asked questions
5 questions
How long does shipping take?
Every piece is made to order, with a 7–14 business day production window. Once dispatched from Marrakech by DHL Express: USA & Canada 5–8 days · Europe 4–7 days · UK 4–6 days · Rest of world 7–14 days. You'll receive tracking as soon as your order ships.
Will I be charged customs or import duties?
No. We ship DDP (Delivered Duty Paid) worldwide, so duties and import taxes are included in your price. Nothing extra to pay on delivery.
What finishes do you offer?
We offer nine finishes: Satin Brass, Aged Brass, Polished Brass, Light Copper, Dark Copper, Bronze, Chrome, Nickel and Black.
Do you offer custom sizes or bespoke pieces?
Yes. Because we work directly with our artisans in Marrakech, we can make custom dimensions and configurations for most of our product lines.
Do you work with interior designers or take trade orders?
Absolutely. We regularly supply interior designers, architects and kitchen and bath studios for residential and hospitality projects. See our Trade program.